Error when attempting to install the Excel add-in for CRM

There is an add-in that installs Microsoft Office Excel add-for Blackbaud CRM, which can be installed by going to Utilities from the Start Page and selecting Blackbaud Excel Add-in.  The following error occurs when attempting to install:

One of more of the following prerequisites may need to be installed before running this deployment utility:

.NET Framework 3.5 SP1
Microsoft Office 2007 Primary Interop Assemblies
Visual Studio Tools for Office System 3.0 Runtime Service Pack 1
Make sure the specified prerequisites are installed.  If they are, then take the following steps:
1. Change the security levels on Internet Explorer to low
2. Add the Blackbaud site to the trusted sites
 

Steps to Duplicate

1. Go to Start Page
2. Select Utilities
3. Click the Blackbaud Excel Add-in hyperlink.
 

Environment

 Internet Explorer
 Blackbaud CRM

Was this article helpful?