Merchandise discounts applying to multiple items in the cart

When applying a merchandise discount to an order that has multiple merchandise items you may notice that the discount applies to all of the merchandise items even though the discount is set up to apply once.
Merchandise discounts will apply once per merchandise item. The same functionality is exhibited with ticket discounts, where the discount is applied once per ticket price type. 

Merchandise Example: 
​In cartDiscount
2 of Merchandise A
1 of Merchandise B
4 of Merchandise C 
Applies once for Merchandise A
Applies once for Merchandise B
Applies once for Merchandise C
Alternatively, you can create separate orders for each merchandise item to prevent the discount from applying more than once per order. 

Steps to Duplicate

  1. Create a Discount that applies to merchandise items
    1. Click Tickets > Tickets and merchandise Discounts > Add
    2. Choose a discount type to add. 
    3. On the add a standard discount screen make sure the discount applies to an item, and applies to merchandise
    4. Mark the limit the number of times this discount may be applied box and set it to 1.
    5. Click on the programs tab and add a program to the discount
    6. Click save
  2. Click sales > Daily Sales
  3. Select a merchandise item
  4. Apply the merchandise discount
  5. Select another merchandise item
You may notice that the new merchandise item will be discounted even though the discount is set to be applied once

Environment

 Altru Arts & Cultural

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