Failed: Donation by Required Field Missing: title 1

When Bulk Processing transaction in Online Express, the transaction is excluded with the error: Required Field Missing: Title 1 when this is both a required field in The Raiser's Edge and also required on the Online Express Donation form.
We are currently evaluating this issue and will update this article when we have more information.

Alternate Solution
Process transaction one at a time from the Online Express Express Plug-in. Please refer to the following:

Steps to Duplicate

  1. Set Title 1 as a required field within The Raiser's Edge (Config > Fields > Constituent > Title 1).
  2. Create a Donation Form and on the Extras Tab include Title 1 as an additional field and mark as required.
  3. Make a donation via the form noting that Title is a required field and will therefore need to be completed.
  4. In Online Express, Download Transactions and select the transaction.
  5. Use the Bulk Processing function to get to the Process Online Donations page.
  6. Click Process Now and receive the message Failed: Donation by <> Required Field Missing: Title 1.
  7. In Donation Transactions highlight the transaction and Create New constituent.
  8. Process Transaction and no error received.

Environment

 Blackbaud Online Express
 65.0.2.0

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