Error: The key given was not present in the dictionary. (997) when printing Standing Order File

When choosing the option to Print standing order file only when Importing Standing Order via Admin, the error 'The given key was not present in the dictionary. (997)'. The process doesn't complete
We are currently evaluating this issue and will update this article when we have more information.

Steps to Duplicate

  1. In The Raiser's Edge go to Admin > Import Standing Orders
  2. In the dialogue box select 'Print standing order file only' under What do you want to do?
  3. Select 'Co-operative Bank' for the Data source and select your import file under What file do you want to print?
  4. Press Print Now and receive the error message "The given key was not present in the dictionary. (997)

Environment

 Raiser's Edge
 7.95

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