Error calculating the segment record counts: The CREATE UNIQUE INDEX statement terminated because a duplicate key was found for the object name 'dbo.MKTSEGMENTATIONDATA XXXXX' when calculating segment counts

When calculating segment counts for Marketing Efforts, this error may appear when the finder number isn't mapped in the layout.

Error calculating the segment record counts:  The CREATE UNIQUE INDEX statement terminated because a duplicate key was found for the object name 'dbo.MKTSEGMENTATIONDATA_XXXXX' and the index name 'UIX_MKTSEGMENTATIONDATA_XXXXX_FINDERNUMBER'. The duplicate key value is (XXXXX).
  1. Go to the segmented house files page, expand the entry, and click Delete
  2. Try the process again ensuring the finder number is mapped in the layout. 

Steps to Duplicate

  1. Select Marketing and Communications> Segmented House Files> Add
  2. Select the Marketing Effort and the file
  3. Start the Process
  4. Go to the Marketing Effort and calculate segments

Environment

 Blackbaud CRM
 3.0
 3.0.516.53

Was this article helpful?