Integration Options are missing from Online Express

In Online Express, Integration Options will appear under the Account menu and allow users to do such things as set up security, add a default set for new Individuals, and determine phone and email mapping for Online Express, among other options.

When accessing Online Express, some users may find that Integration Options is missing from the Account dropdown.
For security reasons, only users with Supervisor rights in The Raiser's Edge will be able to view and access the Integration Options section of the Account menu in Online Express.

If a user is missing the Integration options and needs access to them, grant the user supervisor rights in The Raiser's Edge.

Steps to Duplicate

1. Log in to The Raiser's Edge
2. Click on Online Express
3. Click on Account
4. Note that Integration Options is missing


 Blackbaud Online Express

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