Revenue Update batch times out for non-admin users

When searching for a constituent in the revenue field using the constituent lookup ID the search times out for all non-admin users despite having permission to the batch type, batch template and having no deny permissions on the system role.
We are currently evaluating this issue for a fix in a future release.
 

Steps to Duplicate

1. Open a revenue update batch as a non-admin user

2. In the revenue field search using the constituent lookup ID

3. See time out occur

Environment

 Blackbaud CRM
 4.0
 4.0.141.14 SP3

Was this article helpful?


Thanks for your feedback! Did this solve your issue?

Comments (optional):


Thanks for your feedback!
We're glad it was helpful but sorry it didn’t solve your issue. If you need assistance, click Chat with Support below.
We’re sorry to hear that. Please tell us why.

 I don't like how this works.

 The answer is confusing.

 The answer didn't match what I was searching for.

Additional Comments (optional):


Thanks for your feedback! If you need assistance, click Chat with Support below.
Thanks for your feedback. Help us make our products even better by sharing details in our Idea Banks or our online Community.
Thanks for letting us know. We'll work on clarifying the information in the article. If you need assistance, click Chat with Support below.
Thanks for letting us know. We'll work on updating the search engine to return more relevant results.