Unable to create split designation for applied pledge installment

When attempting to adjust the designation/s for a applied installment for a pledge, the following error is received: Total in installments for designations 'DesignationName', 'DesignationName' do not equal the pledged amounts.
We’re currently evaluating this issue for a fix in a future release.

Steps to Duplicate

  1. Locate an Applied Pledge installment
  2. Click Edit Pledge
  3. Click the Designation link to open Split Designations window
  4. Add a new Designation
Example Designation and amounts:
F100855 - 6,800.00
F100858 - 3,200.00
  1. Click OK
  2. Click Yes to confirm to change the designation
  3. Click Yes to reset the recognition credits
  4. Click Edit installment designations (Note the negative/red difference in the edit installment designation window, which is not editable)
  5. Enter the Adjustment date, Adjustment Post date, and Adjust Reason
  6. Click OK
  7. Note the error received: Total in installments for designations 'DesignationName', 'DesignationName' do not equal the pledged amounts.

Environment

 Blackbaud CRM
 4.0

Was this article helpful?


Thanks for your feedback! Did this solve your issue?

Comments (optional):


Thanks for your feedback!
We're glad it was helpful but sorry it didn’t solve your issue. If you need assistance, click Chat with Support below.
We’re sorry to hear that. Please tell us why.

 I don't like how this works.

 The answer is confusing.

 The answer didn't match what I was searching for.

Additional Comments (optional):


Thanks for your feedback! If you need assistance, click Chat with Support below.
Thanks for your feedback. Help us make our products even better by sharing details in our Idea Banks or our online Community.
Thanks for letting us know. We'll work on clarifying the information in the article. If you need assistance, click Chat with Support below.
Thanks for letting us know. We'll work on updating the search engine to return more relevant results.