Remove "dear full name" from Event Ticket Purchase Thank You autoresponder

We're trying to get rid of the Dear (first/last name) that is appearing automatically in the Event Ticket Purchase Thank You autoresponder. We want to get rid of it so we can use our own salutation.

Article Number: 98561

Products:

Blackbaud_Luminate_Online

This can be removed in the Message Catalog Editor. Once it is removed, it will be a site wide change.

Go to Setup > select Product Configuration
Search for the word "dear"
Under the Key column, look for confirmation_greeting
Click Edit Custom
Click Submit without entering anything in the text field
This will remove this salutation

If your site uses multiple locales, you can select the various locals you wish to remove this from in the Language drop down, and repeat the steps above for all desired languages.

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