Web forms are slow to load the first time a constituent clicks on the link. They are slow no matter the time of day, and are consistently slow to load each time a constituent opens the link in a new browser. Each subsequent time they load the page it loads almost instantly.
We are currently evaluating this issue and will update this article when we have more information.
Steps to Duplicate
1. Go to web > manage program forms 2. Select the two drop down arrows next to a web form 3. Select the link > notice the page loads extremely slowly the first time 4. Refresh the page and notice it loads much quicker