On February 03, 2016, Blackbaud began receiving reports of IATS customers receiving the following error when submitting transactions on their NetCommunity sites:
The following error(s) must be corrected before continuing: System error. Re-try transaction later.
Blackbaud began receiving reports of donors getting errors when submitting transactions on NetCommunity sites, for any forms that used IATS as the merchant account. Payments made with IATS gateway likely failed.
BEN Alert 7194 was issued in regards to the issue. Blackbaud Hosting teams restored services around 7pm on February 03, 2016.
Please report any additional issues to Customer Support.