Statements and Payers Utility does not remove statement recipients

When running the Statements and Payers Utility to clear existing statement recipients, the recipients are not removed.
We are currently evaluating this issue and will update this article when we have more information.

Steps to Duplicate

1. Create a query of student records with Father relationship set up as statement recipient
2. In the Utility, select the query created in step 1.
3. Mark the option to update the Statements tab
4. Mark the option to Clear existing entries on the statements tab
5. Mark Mother as the relationship to receive statements
6. Run plugin.
7. Note mother is now marked as statement recipient, but father is not removed.


 Student Billing

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