When running a Tribute Acknowledgement process, the following error occurs: "An error occurred before executing the process 'Tribute Acknowledgement Process' : Invalid object name 'REVENUE_RACS'."
Download and install the latest patch which contains all fixes from previous patches. If you are running an older version, download and install the latest version and then the patch.
Also, make sure the business process is owned by a System Administrator. Business processes can only affect records that are accessible to the owner. To check this, go to the Application User page (Administration/Security/Application Users) of the owner. The business process will be listed in the "Business Process Ownership". If this person is not a System Administrator, change ownership to a user who is a System Administrator. The first owner is the person who created the process.
Steps to Duplicate
Steps to Duplicate:
1) Login to CRM
2) Go to the Tribute Acknowledgement section
3) Set up a Tribute Acknowledgement process with a letter and these settings: -Site: All Sites -Acknowledge: All 'Not Acknowledged' revenue -Selection: None -Results: Neither checkbox is marked
4) Run the process and observe error "An error occurred before executing the process 'Tribute Acknowledgement Process' : Invalid object name 'REVENUE_RACS'."