Suggested amount appears rounded up in Online Express

In Online Express, the suggested amounts always appear as rounded up if an amount is entered with cents (i.e., $19.99 will appear as $20 on the form). However, the donor is actually charged for the amount that is entered on the Extras tab in the set up of the Online Express form. 
We are currently evaluating this issue and will update this article when we have more information. 

Steps to Duplicate

1. On an OLX donation form, on the Extras tab, enter $19.99 as one of the suggested amounts
2. Add the OLX form to a webpage and access it
3. Note $19.99 shows up as $20
4. Select the $20 amount and process the donation
5. Note the acknowledgement email lists $19.99 and you’re only charged $19.99 

Environment

 Internet Explorer
 11
 Windows 7 (32-bit)
 SQL Server 2008 R2 Express
 User Account Control (UAC) enabled
 n/a
 Blackbaud Online Express

Was this article helpful?