Error: Data could not be saved. Subquery returned more than 1 value. This is not permitted when the subquery follows =, !=, <, <= , >, >= or when the subquery is used as an expression.- when creating a partial refund.

Users may receive an error when trying to complete a partial refund after one ticket has been rescheduled:

Error: Data could not be saved. Subquery returned more than 1 value. This is not permitted when the subquery follows =, !=, <, <= , >, >= or when the subquery is used as an expression

Article Number: 98844

Products:

  • Altru_Arts_Cultural
This issue has been resolved. If you experience this error, please chat with support to provide the exact steps that were taken.

 

Steps to Duplicate

  1. In Sales select Refunds.
  2. Search for and open the order to refund.
  3. Unmark one of the tickets.
  4. Select Refund.
  5. Receive error.

Environment

 Altru Arts & Cultural
 Yes
 4.6
 4.94

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