In The Raiser's Edge 7.96, patch 4, code changes have been introduced to allow for compatibility with Office 2016 (32-bit only). For more information on the release, see What is in Patch 4 for The Raiser's Edge 7.96?. 

While Raiser's Edge is compatible with Office 2016, the following known issues have been identified and are being evaluated by our product team: 

• Error: Invalid Export Options (997) when selecting to Send as Mail (Office 2013 or 2016)

• Errors when exporting to Excel 2007 format with Office 2016 Installed

• Error: The Microsoft Jet database engine cannot open the file 'C:\Program Files\RE7\SYSDB\requex7.mdb', when linking Outlook item with Raiser's Edge (Office 2013 or 2016)

• Error: Access to The Raiser's Edge install directory and subdirectories has been denied, when unmarking Work Offline in Microsoft Outlook 

For more information on compatible versions, please review our system requirements.

Note: Blackbaud Hosting Services runs Microsoft Office 2007. As these environments are accessed via Citrix, the version of Office installed on the local workstations does not matter and has no effect on The Raiser's Edge.