To edit an email or letter template:
  1. From the persona menu, select onBoard.
  2. Click on Mail Merge under Communication.
  3. Select Communication Templates.
  4. Select Admissions in the Application drop down.
  5. Click View.
  6. Click the Edit link for the letter you wish to change
  7. Make your edits.
  8. Click Save & Exit.   *Please Note: Tables cannot be used in the Communication Template because Crystal Reports will not render the HTML.