Verify if the student was previously enrolled in the grade level:

Step I

  • Go to onRecord > Procedures > Grading > Manage Grades
  • Select View across from Grades & Credits - Dropped
  • Here you will see whether the student has been previously enrolled and dropped from the grade level and courses in question
  • The reason the courses are showing on the report card is because the drop reason that was used was "Drop course - keep course record"
Step II
To remove the dropped courses from showing on the report card, the student will need to be re-enrolled in the courses and then the reason code should be changed to "schedule error" which will remove the enrollment completely and will not show on the report card.

To remove dropped courses from a report card: How do I remove dropped courses from the Report Card?