Please consult with an administrator at your organization for assistance with these steps.  They can only be followed by a user who has access to User Administration in Blackbaud Hosting Services for the application that your account was created under.
  1. Log into Blackbaud Hosting Services and open the User Administration program where the affected account was created under.
  2. Double-click on the account that has expired
  3. Click on the Account tab
  4. In the bottom of the User Properties window, change the expiration date to None.
  5. Click OK