After candidates finish the admissions process, the Admissions Manager enrolls them using the Enroll/Inactivate task. Step 5 of that tasks lists sending schools which should be considered as transfer schools once the candidate is enrolled.
If Step 5 indicates No sending schools were found, then either there are no sending schools listed for the candidate or there is a sending school but no Grade is indicated for it.
To see if a sending school is listed and a Grade level added:
Go to onBoard Dashboard > People Finder
Look up the candidate and click on their name in the drop down.
Select the Schools tab
If there is a sending school listed, edit the school
In the Edit School window, select the Grade
Save the change
Tip: Once that is done, when you enroll the candidate via the Enroll/Inactivate task, the sending school will appear in Step 5.
Note: The Sending School must be selected under the dropdown in the table and not entered as a School Name (other) or they will not appear under Step 5 of Enroll Candidates