Note: As of July 9, 2018, Blackbaud's School Management solutions (which include Core, onBoard, onCampus, onMessage, and onRecord) are utilizing a new top level navigation. This primarily affects users performing administrative tasks-constituent navigation for most parents, students, faculty, and alumni will remain the same. We appreciate your patience as we work to update our documentation. If you are seeing this message, the content of this solution is still being vetted for possible updates. Please refer to this mapping document if you need assistance finding a task in the new navigation.
The Contract Summary Totals Report is not producing results even though the Contract Export Report shows that Contracts have been returned.
One reason could be that the previous year has not been set up in Core > School > Years & Terms. Check this if you think data should be populating but is not.