Note: As of July 9, 2018, Blackbaud's School Management solutions (which include Core, onBoard, onCampus, onMessage, and onRecord) are utilizing a new top level navigation. This primarily affects users performing administrative tasks-constituent navigation for most parents, students, faculty, and alumni will remain the same. We appreciate your patience as we work to update our documentation. If you are seeing this message, the content of this solution is still being vetted for possible updates. Please refer to this mapping document if you need assistance finding a task in the new navigation.
We are seeing an error when we add information to a custom field in a student's profile.
This error can happen when a colon : has been used in the name of the custom field.
You can remove the colon from a custom field using the following steps:
Navigate to Core > Settings > Custom Fields.
Click the Edit pencil next to the name of a custom field.