Note: As of July 9, 2018, Blackbaud's School Management solutions (which include Core, onBoard, onCampus, onMessage, and onRecord) are utilizing a new top level navigation. This primarily affects users performing administrative tasks-constituent navigation for most parents, students, faculty, and alumni will remain the same. We appreciate your patience as we work to update our documentation. If you are seeing this message, the content of this solution is still being vetted for possible updates. Please refer to this mapping document if you need assistance finding a task in the new navigation.
When uploading a file to onMessage > Content > Uploads (misc) or Core > Communications > Content Types > Uploads (misc), make sure the file extension chosen from the Select File drop down matches the file extension of the file uploaded.
If the file extension chosen from the Select File drop down does not match the file extension of the uploaded file, images will not display.