If a constituent takes a survey that does not contain the postal opt in option and a record is created for them during this process, the record created will automatically be opted out of receiving postal mail. Please follow the steps below to add the postal opt in option to your survey. 
  1. Edit your survey. 
  2. Click 2. Include Questions 
  3. Click Add Question 
  4. Select 'Constituent Registration Info' in the 1. Question Type drop down. 
  5. Click Next 
  6. Click c. Select Additional Fields 
  7. Under Additional Constituent Record Fields make sure Required and/or Default is checked for Postal Opt-in 
On step 7, if you select Required only, constituents taking the survey will be required to choose a postal opt in status. If you select Default only, constituents taking the survey will not be presented with the choice to opt in or out, and their records will be automatically opted in. If you select both Required and Default, constituents taking the survey will be presented with the option of choosing, however, opt in will be pre-selected.