If you are prompted to Add Account at the end of a Citrix installation: 

Click Finish or Cancel to close the window and finish the installation. 

If you are prompted to Add Account every time when launching Blackbaud Hosting Services applications: 

Refer to Citrix's support article on this subject for more information.

Please Note: We provide links to third party information in an attempt to assist as much as possible. Blackbaud cannot verify the accuracy of the information contained therein or the success rate of following the information.