Canadian Raiser's Edge NXT Analytics scores are returned to clients via an Excel spreadsheet. They can then be imported into The Raiser's Edge as either a Prospect Rating or a Constituent Attribute. The ratings that are imported are the following:
Suggested Donor Type
Next Ask Amount
Suggested Donor Type and Next Ask Amount are both filtering options under Wealth Characteristics in Lists in NXT. When users with Canadian NXT Analytics scores attempt to use these filters, only US records are pulled into the results and Canadian records are filtered out of the results.
We are currently evaluating this issue and will update this article when we have further information.
Steps to Duplicate
1. Import your Canadian NXT Analytics Ratings 2. Log into NXT and confirm your Canadian records are updated with the Canadian NXT Analytics ratings 3. Click Lists>Constituents 4. Click the Filters icon 5. Select any of the Suggested Donor Type ratings or type a value in the Next Ask Amount fields 6. Click Apply filters 7. Only US records appear