Error: The address you entered already exists for this Constituent

When importing existing constituents into a constituent update batch with addresses of the same type and address the error occurs when it is expected that CRM would ignore these duplicate addresses. The error occurs when using a file mapping template or without one as well.
Download and install the latest service pack, which contains all fixes from previous service packs. If you are running an older version, download and install the latest version and then the service pack.

Steps to Duplicate

Steps to duplicate:

1.Go to Administration\Import
2.Find import process to use or create a new one
3.Select edit
4. Select Import Source Local File and select the csv file, click next
5. Map Constituent type, Alternate lookup IDs-(Alternate lookup ID type code ID 1, and Alternate lookup ID 1), Last name, map address fields for addresses. (Address type 1, Country 1, Address 1, City 1, State 1, Zip 1, and Address Primary 1; same thing for 2nd address)
6.Start Import Process
7.Open the batch that gets created
8. See error message, The address you entered already exists for this Constituent.



  
 

Environment

 Blackbaud CRM
 4.0
 4.0
 Service Pack 8
 4.0.157.0 SP6

Was this article helpful?


Thanks for your feedback! Did this solve your issue?

Comments (optional):


Thanks for your feedback!
We're glad it was helpful but sorry it didn’t solve your issue. If you need assistance, click Chat with Support below.
We’re sorry to hear that. Please tell us why.

 I don't like how this works.

 The answer is confusing.

 The answer didn't match what I was searching for.

Additional Comments (optional):


Thanks for your feedback! If you need assistance, click Chat with Support below.
Thanks for your feedback. Help us make our products even better by sharing details in our Idea Banks or our online Community.
Thanks for letting us know. We'll work on clarifying the information in the article. If you need assistance, click Chat with Support below.
Thanks for letting us know. We'll work on updating the search engine to return more relevant results.