When using a constituent batch that has a Alternate lookup ID field, when that field is used and matched to a constituent record, when pulling up the duplicate view window no address will appear in the duplicate record check window. This behavior does not work this way using the constituent update batch.
we are currently evaluating this issue for a fix in a future release.
Steps to Duplicate
1. Navigate to batch entry, use a constituent batch that allows for alternate lookup IDs to be entered.
2. Enter information into batch (do not enter any information into Alternate lookup ID first) Make sure that you enter information that you know will match a existing constituent
3. Click Validate, get 1 exception error
4.Check Duplicate window, see that address information is populated in all fields under results
5.Cancel out of that window, go to Alternate lookup IDs select Type and Lookup ID ( select lookup ID that matches one on the constituent record of step 2) 6. Save batch and re-open duplicate window, notice that you now have no address information in the results window.
If a incorrect alternate lookup ID is entered into the field then the address information will appear as expected in the results window.