If you are unable to access chat support with your login on Blackbaud.com follow this procedure to access chat support without logging in:
  1. Type http://signin.blackbaud.com in a fresh browser window (this works best in Chrome or Firefox)
  2. Click the last word in the first paragraph (Website) on the left. This hyperlink will navigate to the Login Help page.User-added image
  3. Scroll down to the bottom of the page and click chat with support.
  4. Fill out the basic information in the Chat Support box that pops up and click Start Chat. A Chat Support Analyst will be with you shortly. User-added image
    *Note: For Choose Department please select the product for which you need assistance.