Error: An error occurred before executing the process ‘Import Process’: An entry with the same key already exists – when importing into batch

Records can be brought into the database in bulk by using an import process and batch. When importing grant payments into batch, the following error occurred:

Error: An error occurred before executing the process ‘Import Process’: An entry with the same key already exists
Download and install the latest patch which contains all fixes from previous patches. If you are running an older version, download and install the latest version and then the patch. 

Steps to Duplicate

  1. Go to Administration functional are
  2. Select Import
  3. Add 
  4. Select Revenue
  5. Select template
  6. On Import, choose import source and file
  7. On Map fields tab, use the file mapping template that coincides with the file
  8. On Set options>Other tab, choose Quick find and Blank value
  9. Save
  10. Start process
  11. Observe error

Environment

 Blackbaud CRM
 4.0
 4.0
 Service Pack 9

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