Altru disbursement dates don't match BBMS disbursement dates

When viewing the reconcile transactions and disbursements section in Altru you may notice that the disbursement dates that show up in Altru don't match the disbursement dates that show on the BBMS calendar. The disbursement dates in Altru may match the BBMS cycle start dates.
If disbursements are not showing up on the date of your deposit wait for atleast 2 - 3 days and periodically check to see if the report shows in Altru. If the report doesn't show after 3 days Chat with Support.

Steps to Duplicate

  1. Click Treasury > Reconcile transactions and disbursements
  2. Click view by disbursement
  3. Notice that the disbursement dates don't match the disbursement dates on the BBMS calendar, but they do match the cycle start dates on the BBMS calendar

Environment

 Altru Arts & Cultural

Was this article helpful?


Thanks for your feedback! Did this solve your issue?

Comments (optional):


Thanks for your feedback!
We're glad it was helpful but sorry it didn’t solve your issue. If you need assistance, click Chat with Support below.
We’re sorry to hear that. Please tell us why.

 I don't like how this works.

 The answer is confusing.

 The answer didn't match what I was searching for.

Additional Comments (optional):


Thanks for your feedback! If you need assistance, click Chat with Support below.
Thanks for your feedback. Help us make our products even better by sharing details in our Idea Banks or our online Community.
Thanks for letting us know. We'll work on clarifying the information in the article. If you need assistance, click Chat with Support below.
Thanks for letting us know. We'll work on updating the search engine to return more relevant results.