Error The file could not be downloaded - when exporting recurring gift activity

Error The file could not be downloaded. {"message":"This ad-hoc query includes one or more fields that have been removed from the underlying source query view. You can edit the query to see more information and make appropriate adjustments."} while exporting recurring gift activity to csv. In sample data the file cannot be downloaded with no error but a missing download link.
Download and install the latest service pack, which contains all fixes from previous service packs. If you are running an older version, download and install the latest version and then the service pack.

Steps to Duplicate

1. Go to revenue > Transactions > Transaction search
2. Set transaction type to recurring gift and search
3. Select any recurring revenue record
4. On the activity tab select more and select CSV or XLSX and see error  


 Blackbaud CRM

Was this article helpful?