- Navigate to Data Management > Luminate Management
- Enter MissingTrCampaignXrefException in the search field and press enter on the keyboard
- Click View Details next to one of the errors
- Take note of the ID value (the "xxxx" in the summary of the error)
- Navigate to Fundraising > TeamRaiser
- Next to any TeamRaiser event listed (it does not matter which one), click Edit under the Action column
- In the address bar, displaying the URL, find the parameter &fr_id=xxxx
- This is the TeamRaiser ID value. You will need to replace it with the ID value noted in step 3. above
- Highlight the existing fr_id number in the URL
- Type the correct ID value
- Press enter on the keyboard
- On the left hand navigation pane, select Configure Cross References step
- Click the text under the appropriate header 'Click here to configure this cross reference.'
- Select the appropriate values to cross reference the event to the CRM
- Click Save
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