Lapsed memberships display as Active on constituent record

The status of a membership (Active, Lapsed, etc.) is prominently displayed on the Memberships tab of a constituent record.  Memberships that are lapsed are still displaying as Active.
There is a global change process that needs be run periodically to update memberships.  

Go to Administration>Global Changes and add an Update membership status global change.  This process uses a Membership selection.

Steps to Duplicate

  1. Go to a  constituent record
  2. Select the Memberships tab
  3. Click Add
  4. In the Date field, enter a date that is more than one year ago
  5. Choose a Program and Level
  6. For Term, choose 1 year
  7. The Expires on field will auto-populate with a date one year from the date chosen above
  8. Save
  9. Observe that the block that has the Level, Years, Amount, and Status shows the status is Active


 Blackbaud CRM

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