• Optional- Users can add this solicit code to exclusions of communications as applicable 
  • Default- This solicit code automatically appears as an exclusion for a communication process, but users can remove it as necessary. These codes appear with (default) next to the code.
  • Required- This solicit code automatically appears as an exclusion for a communication process and users cannot remove it. These codes appear with (required) next to the code.
To view a solicit code in Acknowledgement:
  1. Go to Marketing and Communications > select Acknowledgements
  2. You will see the solicit codes under the list of Acknowledgment letters in the Processing Options Section
To view a solicit code in Appeal Mailings:
  1. Go to Marketing and Communications > select Appeal Mailings
  2. Select the letter you would like to check solicit codes on
  3. Navigate to the letters tab > select the arrows to the left of the letter > select edit
  4. See that you can edit the solicit codes for the letter in the Solicit Codes and Selections box
  5. Save the letter