Large finder files never upload successfully

When working in CRM, you may need to upload a large finder file.  Sometimes you may notice that larger files never upload successfully. 
Increase the FileUploadChunkSize value in the web.config file to accommodate the large file size.  The correct value may vary depending on the size of the file being uploaded.

Steps to Duplicate

Steps to Duplicate:

1.  Log-in. 
2.  Go to Marketing and Communications, Direct Marketing Efforts, and go to your marketing effort. 
3.  On the Effort Settings tab, go to Finder Numbers tab, and click Add.  Once you select your file notice it never uploads successfully. 
 

Environment

 Blackbaud CRM
 4.0

Was this article helpful?


Thanks for your feedback! Did this solve your issue?

Comments (optional):


Thanks for your feedback!
We're glad it was helpful but sorry it didn’t solve your issue. If you need assistance, click Chat with Support below.
We’re sorry to hear that. Please tell us why.

 I don't like how this works.

 The answer is confusing.

 The answer didn't match what I was searching for.

Additional Comments (optional):


Thanks for your feedback! If you need assistance, click Chat with Support below.
Thanks for your feedback. Help us make our products even better by sharing details in our Idea Banks or our online Community.
Thanks for letting us know. We'll work on clarifying the information in the article. If you need assistance, click Chat with Support below.
Thanks for letting us know. We'll work on updating the search engine to return more relevant results.