1. Log into Luminate Online
2. Click Setup>Site Options
3. Click on the Open API configuration tab
4. The top portion of this page will say "The API Key is set to [the API key]"- note this information
5. Click "Edit Server API Configuration"
6. Note the Username and Password
7. In the address bar of your web browser, copy everything up to the end of your site short name (while logged into Luminate Online)
8. Navigate to Raiser's Edge, Luminate Online plugin
9. Click the Options button: confirm that the API key noted down in step 4, the username and password from step 6, and the URL from step 7 are what is entered in this window on the RELO plug-in