When logging into the Raiser's Edge, some users may not see to option to select WebServices on the Navigation bar.
1. Log into the Raiser's Edge 2. Select Admin > Security 3. Highlight the group which the user belongs to (How to identify which security groups a user is a member of) 4. Click Open 5. In the Group Privileges frame, mark the checkbox next to WebServices 6. Save and Close the group 7. Have the user File > Exit & Sign out of the Raiser's Edge and log back in