Error: The UPDATE statement conflicted with the CHECK constraint CK_RELATIONSHIP_OWNER_VALIDSPOUSE. - TA/CRM sync

This may appear as a sync row error on updating a spouse relationship:

The statement has been terminated.
The UPDATE statement conflicted with the CHECK constraint "CK_RELATIONSHIP_OWNER_VALIDSPOUSE". The conflict occurred in database "23695P_cd4d1fc9-53ab-499b-aefa-3035f9e418f8", table "dbo.RELATIONSHIP".
 

Article Number: 99972

Products:

  • Team_Approach
This error occurs when the relationship is on a Name_ID 0 record in TA. A spouse relationship (HUS/WIFE) cannot be with a group or organization record (Name_ID 0) in CRM. The solution is to move the relationship from the Name_ID 0 record to one of the names on the account, or to delete the relationship.

Environment

 RSR
 TA

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