How to unlock modules when The Financial Edge resides in a Microsoft Azure environment

If additional modules or user licenses need to be unlocked in your Financial Edge NXT database and your data resides in a Microsoft Azure environment, the following steps can be taken to complete the unlock process to make these modules available. 


How do I unlock new modules if The Financial Edge is in the Azure environment?

 
Contact Support with the following information:
  1. Your tenant ID for NXT web view
  2. Applicable Unlock code(s) and Serial Number (Found under Help > About the Financial Edge)
  3. Name of the optional modules to unlock
  4. Completed Authorization Form to authorize a database backup to be obtained.

Note: If you are unlocking additional user licenses or view only user licenses, please specify the TOTAL number of users to unlock instead of how many additional.

Environment

 Financial Edge
 7.87

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