There are two options. The first is to perform the export yourself at no cost: 
  1. Sign into your Wordpress Site
  2. Navigate to Tools > Export
  3. Choose what to export and click Download Export File
  4. This will provide you with an XML file that can then be uploaded into a fresh WordPress installation

The second option is to have Blackbaud perform this export for you as billable service: 
  • Contact Support and ask them for a copy of your site's data or contact your Account Executive
  • They will forward this request to our internal teams to providing pricing and more information. 
  • If you proceed with the billable service, the export will be a XML file that can then be uploaded into a fresh WordPress installation. The export will also have a copy of your site's media files


NOTE: Please note that neither of these options will include plugins. To obtain these, you'll need to download them from https://wordpress.org/plugins/ or purchase them yourself. Blackbaud will not provide any plugins that were created in-house. Having Blackbaud perform this for you may be billable.