If you forget your Blackbaud ID password, you must reset it online. To keep your login secure, Blackbaud staff does not have access to passwords or the ability to change passwords. 
  1. On the Log In page, click Forgot Password?, enter your email address, and click Send.
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  2. You'll receive an email that includes a link to reset your password. The email from address is Blackbaud Authentication Services [mailto:DoNotReply@BlackbaudOnDemand.com]. Ensure this address is allowed into your email server.
  3. Click Reset password, complete the form and click Submit.
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  4. If your email address is not associated with a Blackbaud ID Account, you'll still receive an email that let's you know you don't have an account. You'll need to click Don't have an account? Create a new one on the login screen.
Note: If you do not receive the password reset email, refer to I did not receive the blackbaud.com confirmation or reset password email or the NXT invitation email.