If your Control Panel>Security looks like this:

Please refer to the following steps depending on your user's situation: To have an invitation resent the user status must be Invitation Sent
  1. Click the ellipses icon for the user
  2. Click Resend Invite

If your Control Panel>Security looks like this:

Before users can be invited to The Financial Edge NXT, they will need to be setup as a user in the database view.  For more information on how to add a user to the database view see: How do I add a new user to Financial Edge or Education Edge and give them group rights?

Complete the following steps to invite a user with an existing FE username:
  1. In the Financial Edge NXT navigate to Control Panel Security
  2. Click on the Users tab (or the Needs invitation tab)
  3. Search for the FE username
  4. To the left of the Financial Edge account column, click the ellipses icon
  5. Click Send invitation
  6. Type the user's email address in the Email address field
  7. Click Send invitation
  8. Have the user check their inbox for an invitation email that says, Welcome to Financial Edge NXT!
  9. In the invitation email, have the user click the Confirm email button
  10. Have the user follow the prompts to either sign into their existing Blackbaud.com account or create a new Blackbaud.com account
Note: Accepting the invitation will link their existing Financial Edge username with their email address for The Financial Edge NXT.  Their existing user name and password will stay the same.

If you need to have the invitation resent, please reach out to your Supervisor or another user with Supervisor rights to have them resend the invitation. If you are the administrator, follow the steps below: 1.  Log into The Financial Edge NXT
2.  Select Control Panel > Security
3.  Highlight the user and click 'Send another invitation' at the bottom

If no users at your organization have access to Financial Edge NXT and the Administrator user is no longer with your organization, please chat with an analyst.