Services are billed in multiple different ways:

FPE (Fixed Price Engagement) billing terms:
  • All fixed price engagements that are less than $15k & less than 80 hours default to bill 50% up front & 50% in 90 days
  • All fixed price engagements that are over $15K & over 80 hours are billed based on four milestones.
Exceptions to the rule:
  • Analytics are billed 100% upon completion of the project.
  • Everyday Hero is billed 100% upon signature of order form.
  • Academic Works is billed 100% upon signature of order form
  • ON products- design services are billed 50% upfront and 50% in 150 days
T&M (Monthly based on time entered) billing terms: These projects are set up with service hours that are billed as the hours are logged by the Consultant.  The invoices are generated once per month and include all hours completed within the month. Please refer to your Order Form for the specific billing terms of your contract. 
  • Hours for Monthly based on time entered services will not be greater then what is agreed to in the original signed agreement unless a change order is signed by the customer.
  • Subscription services are a fixed price and billed annually based on the date the order from was signed.
Retainers: Defaults to monthly fee in advance, however can be quarterly or annually based on signed contract.
 screenshot services billing